APPOINTMENTS

The following sections provide information on how to chose the best service for your needs. Our patients can access primary care services via virtual, remote or, if appropriate, face-to-face interactions. To book a GP appointment, call your surgery number or use our online services.

> WINTERTON SURGERY APPOINTMENTS > BURTON SURGerY APPOINTMENTS

Choose the Right Service

SELF CARE:
Minor illness & injuries PHARMACIES:
Advce & treatment minor ailments PRACTICE nURSE PRESCRIBER:
minor ailments GP APPOINTMENT
General health issues & referrals GP & SUPPORT SERVICES ONLINE:
Convenient online services URGENT TREATMENT CENTRES
Less serious injuries -& Minor Ailments OUT OF HOURS SERVICES
When the surgery is closed.Call NHS 111
Advice & services 24/7 NHS 111 ONLINE
Advice & services 24/7 999 Emergency
Serious & life-threating accident & emergencies MENTAL HEALTH
Services in case of crisis

EXTENDED ACCESS

Appointments outside of normal hours are now available for patients. This includes weekday evenings (6.30pm-8pm), Saturdays (8am - 8pm) and Sundays (10am - 2pm).

To access this service and book an appointment, please call the practice.

Translation Services

The move to remote consultation and use of PPE in face-to-face consultations requires additional considerations. For example, the impact of PPE on lip reading.

The GOV.UK website provides advice for the public and is translated into multiple languages. The Doctors of the World has translated relevant NHS guidance into 60 languages. Communication tips and BSL interpreters are available for supporting people with hearing loss to access general practice services

>> interpretation - migrant health guide

Away from home?

If you're away from home and need to see a GP, you can contact any GP surgery nearby.

You can receive emergency treatment from a GP surgery for up to 14 days – for example, if you fall ill while on holiday. If your treatment will last longer than that, you'll have to register as a temporary or permanent resident.

You can register as a temporary resident if you're in the area for longer than 24 hours but less than 3 months. If you'll be in the area for longer than 3 months, you'll have to re-register as a temporary patient or permanently register with that practice.

>> NHS FURTHER INFORMATION >> NHS 111 online >> call nhs 111 >> find a pharmacy >> sexual health gum clinic >> services a -z >> urgent treatment centre >> emergencies >> your health control panel

NHS App

With the NHS App, you can check your symptoms and get immediate advice. You can also book appointments at your GP practice, order repeat prescriptions, view your medical record, check test results, and more. To use the NHS App you must be aged 13 or over and registered with a GP surgery in England.

>> DOWNOAD THE NHS APP FROM THE APP STORE OR GOOGLE PLAY

ONLINE CONSULTATIONS

Tell us about your problem and request medical advice and we'll respond promptly within on-line consultation hours. Simply click the links to register.

Patients can now consult online with a Clinician at our practice as part of a new online service which could save you time and a journey.

Using the online consultation service makes it easier for us to quickly decide how we can best help you with the least amount of disruption to your day. The service is free and confidential and medical consultations are always reviewed by a GP or Nurse Practitioner.

If your matter is urgent and outside working hours (Monday - Friday 8 am - 6:30 pm) please contact 111. If severe, please consider attending A&E or calling 999.

This service is only available to patients registered with Winterton Medical Practice. You do not need any login details. We aim to review all routine queries that are submitted before 3:30 pm on the same working day, however we may not contact you the same day. Clinically urgent queries will be prioritised.

Use our online consultation service by clicking the button below.

If you register to use the system then you won’t have to enter your personal details every time you send us a consultation.

KLINIK

Home Visits

Most medical problems can be dealt with at the surgery, and patients are generally encouraged to attend the practice for a consultation with their doctor, if at all possible.

However, we fully understand that some conditions or circumstances make surgery attendance impossible. In such cases we would ask that you phone the surgery before 10am.