Winterton
Medical Practice
Manlake Avenue
WINTERTON
DN15 9TA
Telephone: 01724 732202
Norfolk Avenue
BURTON UPON STATHER
DN15 9EW
Telephone: 01724 720202
Medical Emergencies dial 999
Out of Hours: dial 111
You can now register as a patient by using our new online registration service. Just fill-in the quick online form by clicking the button below
REGISTER ONLINEHow to register with the practice if you are not able to do it online:
First check below to see if you are in our catchment area (see checker on this page)..
If so, please call at the reception desk of your preferred surgery. The receptionist will give you a registration form and a health questionnaire to complete. Alternatively, you can download the GMS1 Registration Form (or FP58 for a child) and a Health Questionnaire from this page
Please complete these as soon as possible and return them to the surgery. You will need a registration appointment if you are currently prescribed medication or if you currently have a health concern that you wish to discuss.’
This will give you the opportunity to discuss any current health problems. Please bring details of any medication you are currently taking with you.
Every patient has a basic right to express a preference to be treated by a GP of their choosing within the practice. Where this is so. we will record electronically. Patients expressing such a preference should understand that asking to see a named GP could well involve a longer wait. This is especially so given holidays, sickness, training courses and other factors.
The Accessible information standard (AIS) is an NHS England information standard which must be implemented by all organisations that provide NHS or adult social care.
The AIS aims to ensure that people who have a disability, impairment or sensory loss receive information that they can access and understand - for example in large print, braile, professional communications support if they need it , such as a British Sign Language interpreter.
We want to get better at communicating with our patients. We want to make sure you can read and understand the information we send you. If you find it hard to read our letters or if you need someone to support you at appointments, please let us know:
If you need information in braille, large print or easy read. If you need a British Sign Language interpreter or advocate. If we can support you to lipread or use a hearing aid or communication tool
Please tell the receptionist when you arrive for your next appointment, or call us. This information will be recorded on your medical record in a standardised way and highlighted to ensure we have information on your communication needs.
This information may be shared with other NHS and adult social care providers if required.
>> AIS REQUEST FORM PDF>> Accessible information NHSE PDF>> Accessible information EASY READ>> Accessible information MP3 AUDIO
If you require a specific method of communication, please inform the practice as soon as possible to ensure this information is recorded.
Many migrants will come from countries with very different health care systems to the UK.
It will almost certainly be helpful to explain to new patients how the NHS operates and explore with them how this compares to the healthcare system that they've been used to.
We are required under our contract to allocate a named accountable GP for all patients.
However, you may still see whichever GP you prefer in the usual way. If you are not already aware of your named accountable GP, this information is available on repeat medication slips or by simply by requesting the information from the surgery.
Please do not hesitate to contact us iof you have any questions.
The Practice is committed to eliminating discrimination, harrasment and victimisation. We aim to advance equality of opportunity and foster good relations between different parts of the community
>> MORE about equality & diversityEveryone in the UK has the right to free care from a GP. If you don’t have proof of ID or address, you can still register. Immigration status or nationality don’t matter-reception won’t ask for immigration documents and won’t share your information with the Home Office unless serious crime is involved.
In partnership with Doctors of the World UK, we will ensure that our practice offers a welcoming space for everyone who seeks to use our services.
If you wish to register, please speak to a member of staff who can help and support you with the process of registration. Ask reception for an interpreter if you find it difficult to communicate in English.
If you are staying in the Winterton area, we are happy to see you in our normal surgery appointments, either with doctors or nurses. You will be asked to complete a simple form, recording your own doctor as well as your permanent or temporary address. If you are staying more than 3 months, you should register as a permanent patient. A copy of our temporary resident form can be downloaded and printed from the link below.
Visitors from abroad are welcome. European and Commonwealth residents can expect full access to free NHS emergency care. Some countries do not have such arrangements with the NHS, and so patients can expect to be charged for consultations.
As a temporary patient, we will not have access to your medical records so will be restricted in what log-term care we can offer. This will be discussed with you at your appointment but is usually best left to your own doctor.