Winterton
Medical Practice
Manlake Avenue
WINTERTON
DN15 9TA
Telephone: 01724 732202
Norfolk Avenue
BURTON UPON STATHER
DN15 9EW
Telephone: 01724 720202
Medical Emergencies dial 999
Out of Hours: dial 111
Winterton
Medical Practice
Manlake Avenue
WINTERTON
DN15 9TA
Telephone: 01724 732202
Norfolk Avenue
BURTON UPON STATHER
DN15 9EW
Telephone: 01724 720202
Medical Emergencies dial 999
Out of Hours: dial 111
Our Newsroom keeps you informed of the latest developments at the surgery with additional live feeds from various news sources
The local NHS across Humber and North Yorkshire is embarking on We Need to Talk – a four-week conversation with people through social media and in-person focus groups about the future of the NHS in our area.
Starting 14 October, it lays bare some of the difficulties faced by the NHS, whilst giving people an opportunity to signal how they might want the NHS to change to meet the challenges of today and the demands of the future. There's further information about We Need to Talk and details of how people can get involved in the conversation as well as a short survey to complete.
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The NHS has been working hard to address the backlogs built up during
the COVID pandemic. As part of these plans, the NHS will be proactively contacting patients who have been waiting a long time for NHS funded treatment to remind them of their right to request to move to an alternative hospital where they may be seen quicker.
From Tuesday 31st October new digital portal called the Patient Initiated Digital Mutual Aid System (PIDMAS) will be introduced. Patients who have been waiting 40 weeks or more can use this portal to request an alternative choice of hospital.
Any patient who is eligible will receive either a SMS text message or a
letter from their current hospital explaining how to request to choose a
different hospital.
Please do not contact the practice regarding this process as we have no information regarding individual patients.
The hospital will contact you if you are eligible. Please do not contact
them either.
Further information about alternative choice is available on hospital
websites.
TELEPHONE SYSTEM
Our telephone system has extra lines for improved communications both in and out of the practice. For training and verification purposes, calls will be recorded and retained for a period of 12 months prior to deletion.
ON-LINE ACCESS
Calls to the practice for clinical or administrative reasons can also be handled by our online Klinik system. This is for non-urgent communications for a response during opening hours. Response times by an appropriate member of our team will depend on submission times.
KLINIK - ONLINE ACCESS TO SERVICESCCTV
For security reasons and to protect patients, a CCTV system has been installed at our Winterton and Burton-upon-Stather surgeries. These cameras will record external activity and data will be retained for a period of 30 days.
For security reasons and to protect patients, a CCTV system has been installed at our Winterton and Burton-upon-Stather surgeries. These cameras will record external activity and data will be retained for a period of 30 days.
EMAIL CONTACT
If patients have any questions or wish to discuss our enhanced communications systems, security arrangements
We are part of North Care Network (PCN) working at scale to improve patient care.