If you need to take regular medication your doctor may give you a REPEAT prescription without the need for you to be seen every time in surgery.
A repeat prescription is an item of medication that has been approved by a doctor for issue at intervals and can be signed by any Doctor in the Practice.
The doctor will not routinely issue your prescription early. We will usually issue your prescription up to one week before it is due (in the case of monthly supply). We will not issue medication prior to this, unless there are exceptional circumstances, when a doctor will decide if early issue of your medication is appropriate and safe
If you are a patient, all you have to do is register for online prescriptions. You will need access information which is obtained from the practice. The username and password will be unique to you.
You can then request your prescriptions online. by logging onto SystmOnline. Manage your prescriptions quickly and easily wherever you are, 24 hours a day.
Click the Systm Online logo below If you are already registered to use on-line prescription ordering, and be taken securely to the online portal
Download the NHS App and find out more about how the APp can help ypu manage your health.
In Person
You can use your computer printout attached to your last issue of medication, tick which medication you wish to order and drop it in, using the designated boxes within the surgeries. The designated boxes are near the entrance at both sites, if you are unsure where these are, please ask a member of staff to show you.
Phone
You can order your prescription over the phone by calling our Repeat Line and leaving a detailed message of which items you wish to order. You can call on 01724 732205 for collection at Winterton, or 01724 720100 for collection at Burton.
Timescale
Allow 3 working days following our receipt of your request
ACUTE PRESCRIPTIONS
An acute prescription is an item of medication that is not normally repeated beyond the initial prescribed course. Acute prescriptions need to be issued by an authorised clinician.
Certain Items e.g. Calpol, head lice treatments and cold sore creams can be purchased over the counter from the pharmacy. You may be asked to attend for medication review for other treatments to ensure they are still appropriate for your condition.
Antibiotics are rarely prescribed over the telephone and are not routinely prescribed for the common cold as this is a viral infection.
This may take longer than 2 working days to process. Please order these items in good time.
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