Winterton Medical Practice The Surgery. Manlake Avenue WINTERTON DN15 9TA 01724 732202 & Winterton Medical Practice The Surgery, Norfolk Avenue BURTON-UPON-STATHER DN15 9EW 01724 720202
Winterton Medical Pratice
Manlake Avenue WINTERTON DN15 9TA 01724 732202
Norfolk Avenue BURTON UPON STATHER DN15 9EW 01724 720202
If you need to take regular medication your doctor may give you a REPEAT prescription without the need for you to be seen every time in surgery.
A repeat prescription is an item of medication that has been approved by a doctor for issue at intervals and can be signed by any Doctor in the Practice.
The doctor will not routinely issue your prescription early. We will usually issue your prescription up to one week before it is due (in the case of monthly supply). We will not issue medication prior to this, unless there are exceptional circumstances, when a doctor will decide if early issue of your medication is appropriate and safe.
Ordering Repeat Prescriptions
Online:
If you are a patient, all you have to do is register for online prescriptions. You will need access information which is obtained from the practice. The username and password will be unique to you.
Click the Patient Access logo below If you are already registered to use on-line prescription ordering, and be taken securely to the online portal
Simply order your repeat prescription face to face with a member of our reception team. With computerised repeat prescriptions you will receive a tear-off slip with each prescription issued which lists all the items you have been prescribed for repeated use. This will be one month's supply.
Phone
Housebound patients only
Help Us to Help You
HELP US TO HELP YOU
Your doctor will decide on whether your medication will be available as a repeating prescription. Annual reviews are conducted on repeat prescribing. Your prescription can be transmitted to a pharmacy of your choice where to can complete an EPS Nomination Form.
If you are using the online service, type your nominated pharmacy onto the box at the end of the form. Please do not order more medications than you need and select only the items that you so need. Certain cases qualify for free prescriptions. Your GP will give you the appropriate form if this applies. If you have multiple medications, a prer-payment certificate may be a cheaper option
Items that are not Repeat Prescriptions are ACUTE or Past medication that needs authorisation from a specific doctor before issuing.
This may take longer than 2 working days to process. Please order these items in good time.
One-off Prescription Requests by phone
You can ask your pharmacist for advice about minor ailments and if appropriate over the counter medications may be suggested. NHS 111 service is also available 24/7 for advice if you are unsure about the symptoms. The pharmacist may recommend a GP appointment. If you need to contact the surgery to request an acute prescription, please give as much information as possible for the doctor to decide whether a prescription is appropriate. Please let us know:
Who the prescription is for?
What are the symptoms?
How long have the symptoms persisted?
Does the patient have any allergies?
Please remember, we need at least 48 hours notice when ordering repeat prescriptions. Weekends & Bank Holidays are not counted as working days.
If a problem arises out of hours on relation to essential medications and it cannot wait until the surgery or pharmacy opens, the NHS 111 service may be able to help. Dial 111 for advice and support.
Minor Ailments
If you are suffering from what may be a minor ailment, you can ring the NHS 111 service (24 hours), speak to a pharmacist or contact the practice if you are unsure. Our Appointments page has details of available services.
Your practice reviews medicines periodically to see whether they are still needed & whether the dose continues to be appropriate. Click below for more information on pharmacy reviews.
Many simple medicines are available over the counter (OTC) and do not need to be ordered on a prescription. Your pharmacist will be happy to provide important advice on basic medicines.
You could be entitled to free NHS prescriptions, if at the time your prescription is dispensed you meet certain conditions of age, condition or circumstance, Click below for further information.
If you have to pay for regular prescription items, it may be cheaper to buy a Prescription Prepayment Certificate. Click below for full information from the NHS Business Services Authority.
On rare occasions, medicines can have an adverse effect. If you experience any such issues, please get on touch with the surgery immediately. An App is available for reporting adverse reactions.
If you are taking medicines abroad, it is advisable to check UK rules and those of the country that you are visiting, Please talk to your doctor or practice nurse at least two months before making your trip abroad.